2017 has been another year of continued growth for Transitions. Between all companies, we supported, comforted, and cared for well over 2000 people the past year. Numerous milestones were achieved in 2017 —both our hospices achieved the gold standard of accreditation through Community Health Accreditation Partner (CHAP), we survived a major EMR change, a pharmacy switch, and watched our staff grow by over 45%. This year, we welcomed Dr. Shah with Soul Care Home Health (i.e. Transitions Home Health) and the Freedom Companies into our growing family. Transitions Home Medical Group has grown exponentially in 2017 and is now caring for well over 800 patients across multiple service areas. THMG was accepted into a national pilot program through the Center to Advance Palliative Care that will help us provide more comprehensive and affordable community based home care to a broader population this 2018. East Bank Center continues to exceed capacity with its stellar reputation in the post acute care market. AME and ATS continue to grow and expand with even more exciting opportunities on the horizon for next year. We entered into a new partnership with Presence Health and are nurturing several other community partnerships that will allow Transitions to continue to provide the blanket of care that Jim envisioned when he founded this company almost 15 years ago.
BUT – I wonder about the value of the things we do that can’t be measured. Maybe this is a better gauge of our success this year. How many hands did we hold? How many hours were spent sitting bedside vigil? How many last breaths did we witness? Hugs did we give? Families did we comfort? Laughs did we share? Lives did we touch in ways that we can never even begin to measure? I think you would agree that these are the things that truly matter. Those are the things that make a difference. Census growth, data collection and strategic partnerships are all important things. But they pale in comparison to the real value of the work that is done in caring for terminally ill people and their families at the end of life.
Our Commandments – Commit to Hospice, Each Patient is Unique, Always Do the Right Thing.
Our Values – Acceptance, Empowerment, Peace, Freedom.
Our Commitments – No One Dies Alone, Keep People at Home, Honor Patient Wishes.
These are easy words to say but very difficult things to do. Thank you for believing in the value of this work and for choosing to do it here with us for another year.
I am excited to see what 2018 will bring for Transitions and for each of you. It is only because of you that Transitions will continue to grow. I wish each of you a safe and peaceful New Year and continued success in 2018.
“Life is not measured by the number of breaths we take but by the moments that take our breath away.”
All my best,