The Transitions Difference
At Transitions, we go the extra mile to maximize our patients’ comfort in their final days. Our teams – which include physicians, advanced practice nurses, registered nurses, certified nurse aides, social workers, bereavement specialists, chaplains, dietitians, and volunteers – collaborate with our patients and their families to create an individualized care plan. Once the care plan is in place, we commit to uncompromising demands of palliative and hospice care that set us apart from our competition: 24/7 nursing, 24/7 social worker and counseling resources, and extended bereavement support for the family long after the patient has passed.
We aim to empower patients and families by providing the tools and support necessary to embrace life. We don’t focus on the finality of death; we focus on the practical side of living. When the time does come, our philosophy is to ensure that our patients experience their final transition on their own specified terms — in comfort and with dignity. We consider it the responsibility of our care teams to be with the patient in their final moments – so, we have nearly a 94% rate of making sure that “no one dies alone”, a number much higher than the industry average, which is between 15 and 18 percent. Above all else, our efforts aim to ensure that the final stage of life comes with the most comfort, peace, and happiness possible.
In our hospice division, we provide a plethora of services to our patients in order to create a comprehensive care program. We treat our patients’ physical, emotional, social and spiritual needs. Transitions Hospice is always willing to spend the extra time needed to educate and guide our patients and their families with difficult decisions. Our dedicated team includes physicians, nurses, certified nurse aides, advanced practice nurses, social services, chaplains, bereavement specialists and trained volunteers.
When we receive a patient referral from a healthcare professional, we are always available to meet with the patient and their family on the same day…7 days a week, 365 days a year. That meeting will be devoted to thoroughly answering any questions the patient and family may have before beginning hospice care. We take all the time they need to feel comfortable with the decision to bring hospice on board. In these meetings, we discuss patient history, expectations, comfort levels, support systems, medications, equipment needs and more.
We also help our patients understand our philosophy that guides our every decision at all levels of the organization. We commit to putting our patient’s well-being, comfort and serenity at the forefront of every decision we make. We urge them to ask lots of questions so that they can take advantage of the range of services that we offer to enable them to embrace their time left to the fullest. Our staff fully embodies our three commandments, committing themselves to the demands of the highest quality home hospice and palliative care.
Equipment and Supplies
Thoughts by: Joe Agnello, Chaplain and Bereavement Specialist, Transitions
At Transitions Hospice, we take responsibility for all aspects of our patients’ care. It is for this reason that we have a strong partnership with Advantage Medical Equipment (AME), who provides all supplies and equipment unique to each patient’s care plan. In doing this, we offer the following:
- Durable medical equipment and supplies at no cost to the patient or their family
- Delivery of the equipment directly to the patient’s location
- On site set-up of equipment, training and education on how to use the equipment
It is unique for a hospice company to have its own supplier. By partnering with AME, Transitions is able to provide specialized equipment that best fits each individual’s care needs at no cost to the patient. Examples of this equipment include:
- Specialty beds
- Alternating pressure and/or low air loss mattresses
- Bed alarms
- Oxygen setup and extra tanks
- Trach care supplies & equipment, including high humidity trach care
- Fall mats for patients who are at risk of falling
- Hoyer lifts
- Safety rails and pads
- Adult protective undergarments and bedside commodes
- Wound care supplies
- Disposable gloves
Advantage Medical Equipment is also open to the public for durable medical equipment & supplies.
Besides items covered under Medicare or private insurance, we also have items available for rental or purchase at discounted warehouse prices, including:
- cPap machines
- Nebulizer machines & kits
- Bath benches
- Toilet seats
- Powerlifting seats
- Splints, braces
- Adult undergarments
Grief and Bereavement Support
Our Bereavement Team engages in a variety of grief interventions to meet our patients and their families where they are and support them through the stages of grief they may be experiencing.
Bereavement support begins immediately after a patient is admitted into hospice. We provide literature to help patients and their families understand what to expect during terminal illness, resources for coping and dealing with challenges as the illness progresses, and references for additional help. Above all else, we take it upon ourselves to be there for the patient and their family at their most difficult moments, even if it is just to sit and talk. In addition to these services, Transitions also provides information and resources after the patient passes away to help families deal with the loss for up to 18 months after the patient passes away. Resources include support and services available through the Transitions Bereavement Team, as well as additional options available from other organizations.
Grief Interventions Include:
- Providing active listening and presence
- Helping identify support systems
- Assessing the need for additional community resources and making referrals
- Determining need for spiritual support
- Allowing the bereaved to express feelings/emotions
- Organizing and facilitating grief support groups
- Encouraging rituals/traditions
- Visiting families
The Bereavement team works hand in hand with Transitions trained volunteers to provide care and support for the patient’s family members long after the patient transitions. Some bereavement projects that occur at this time are:
- Calling families to see if they want additional support
- Calling families to invite them to grief support groups
- Sending cards and letters
- Sending donation thank-you’s
Where Services Occur
At Transitions, we deliver services to a variety of locations. No matter what, we put the patient first, and that means bringing our care services to the most convenient location for them. The following residencies are examples of where we currently serve our patients:
- In the patient’s home
- Inpatient unit at Skilled Nursing Facilities
- Assisted Living Facility
- Independent Living Facility
- Free Standing Unit (Coming soon)
We serve patients in these capacities across the state of Illinois and Indiana. If you look below, you can see exactly where we are serving patients in these states: