The Transitions Difference

At Transitions, we go the extra mile to maximize our patients’ comfort in their final days. Our teams – which include physicians, advanced practice nurses, registered nurses, certified nurse aides, social workers, bereavement specialists, chaplains, dietitians, and volunteers – collaborate with our patients and their families to create an individualized care plan. Once the care plan is in place, we commit to uncompromising demands of palliative and hospice care that set us apart from our competition: 24/7 nursing, 24/7 social worker and counseling resources, and extended bereavement support for the family long after the patient has passed.

We aim to empower patients and families by providing the tools and support necessary to embrace life. We don’t focus on the finality of death; we focus on the practical side of living. When the time does come, our philosophy is to ensure that our patients experience their final transition on their own specified terms — in comfort and with dignity. We consider it the responsibility of our care teams to be with the patient in their final moments – so, we have nearly a 94% rate of making sure that “no one dies alone”, a number much higher than the industry average, which is between 15 and 18 percent. Above all else, our efforts aim to ensure that the final stage of life comes with the most comfort, peace, and happiness possible.

We put our patients first, no matter what. That is the Transitions Difference.

Medical Equipment and Supplies

A team you can count on

At Transitions Hospice, we take responsibility for all aspects of our patients’ care. It is for this reason that we have a strong partnership with Advantage Medical Equipment (AME), who provides all supplies and equipment unique to each patient’s care plan. In doing this, we offer the following:

  • Durable medical equipment and supplies at no cost to the patient or their family
  • Delivery of the equipment directly to the patient’s location
  • On site set-up of equipment
  • Training and education on how to use the equipment

It is unique for a hospice company to have its own equipment supplier. By partnering with AME, Transitions is able to provide specialized equipment that best fits each individual’s care needs at no cost to the patient. Examples of this equipment include:

  • Wheelchairs
  • Walkers
  • Specialty beds
  • Alternating pressure and/or low air loss mattresses
  • Bed alarms
  • Oxygen setup and extra tanks
  • Trach care supplies & equipment, including high humidity trach care
  • Fall mats for patients who are at risk of falling
  • Hoyer lifts
  • Safety rails and pads
  • Adult protective undergarments and bedside commodes
  • Wound care supplies
  • Disposable gloves

Advantage Medical Equipment is also open to the public for durable medical equipment and supplies.

Besides items covered under Medicare or private insurance, we also have items available for rental or purchase at discounted warehouse prices, including:

  • CPAP machines
  • Nebulizer machines & kits
  • Walkers
  • Wheelchairs
  • Bath benches
  • Toilet seats
  • Powerlifting seats
  • Splints, braces
  • Adult undergarments

Understanding Hospice and Palliative Care

HospicePalliative
Who can receive care? People with serious illnesses who have been determined to have six months or less to live if the disease runs its normal course. People of any age, at any stage of a serious illness, who are seeking relief from pain and symptoms.
What services are provided? • Pain and symptom management available 24 hours a day, 7 days a week
• A customized plan of care
• Emotional and spiritual support for patient and family
• Teaching and coaching for caregivers
• Medications, supplies, equipment
• Assistance with accessing community resources
• Grief support for family
• Pain and symptom management 24 hours a day, 7 days a week
• Access to care team via telephone
• Help with understanding the disease and diagnosis while clarifying treatment goals and options
• Assistance with navigating the healthcare system
How are services paid for? • Medicare Hospice Benefit (Part A) Illinois Medicaid
• Most private insurances
• VA Benefits
• Medicare (Part B) Illinois Medicaid
• Most private insurances
• VA Benefits
Who provides these services? • Hospice Physician
• Primary Care Physician
• Nurses & Nursing Aides
• Licensed Clinical Social Workers
• Chaplains
• Trained Volunteers
• Palliative Care Doctors
• Nurse Practitioners
• Licensed Clinical Social Workers
Where is care provided? Anywhere that the patient calls home. This includes private residences, nursing homes, and care facilities.Care can be provided at home, an assisted living facility, nursing home, hospital, or outpatient unit. 
Can treatments still be provided to cure the illness? Not usually. The focus of hospice care is on comfort, rather than curing, and enhancing quality of life. Yes. You may receive palliative care and curative treatments at the same time. 
How long is care provided? As long as the patient continues to meet the hospice criteria of a terminal illness. This may depend on a patient’s care needs and insurance coverage. 

Grief and Bereavement Support

Our bereavement team engages in a variety of grief interventions to support our patients and their families through the stages of grief they may be experiencing. Bereavement support begins immediately after a patient is admitted into hospice. We provide literature to help patients and their families understand what to expect during terminal illness, resources for coping and dealing with challenges as the illness progresses, and references for additional help. Above all else, we take it upon ourselves to be there for the patient and their family at their most difficult moments, even if it is just to sit and talk. 

In addition to these services, Transitions also provides information and resources after the patient passes away to help families deal with the loss for up to 18 months after the patient passes away. Resources include support and services available through the Transitions Bereavement Team, as well as additional options available from other organizations.

Grief Interventions Include:

  • Providing active listening and presence
  • Helping identify support systems
  • Assessing the need for additional community resources and making referrals
  • Determining need for spiritual support
  • Allowing the bereaved to express feelings/emotions
  • Organizing and facilitating grief support groups
  • Encouraging rituals/traditions
  • Visiting families 

The bereavement team works hand in hand with Transitions trained volunteers to provide care and support for the patient’s family members long after the patient transitions. Some bereavement projects that occur at this time are: 

  • Calling families to see if they want additional support
  • Calling families to invite them to grief support groups
  • Sending cards and letters
  • Sending donation thank-you’s