Jim Palazzo

Chief Executive Officer and Founder

Jim has over 30 years of operating experience at multi-million dollar healthcare organizations. He is an award-winning executive with a solid history of success in improving patient services and overall efficiency. Jim acquired and started several healthcare-related companies beginning in 2005. His first was the acquisition and substantial renovation of East Bank Center, which has grown exponentially in terms of revenue as well as health care services. Transitions Hospice was formed in 2007, beginning as a small, Rockford, IL based hospice which has grown tremendously. Today, Transitions provides a full scope of hospice services in Northern and Central Illinois, as well as in Indiana. In addition, Jim has founded multiple healthcare companies that provide an array of healthcare services that work in unison with Transitions Hospice: Advanced Therapy Solutions provides physical, occupational, and speech rehabilitation therapy for geriatric patients, and has done so for over 15 years. Advantage Medical Equipment delivers and assembles medical devices and equipment to patients directly in their place of residence, easing the stress of receiving hospice care in one’s own home or facility. Transitions Home Medical Group serves as the home-based palliative care arm of Transitions, using an extended care team approach to treating chronically and terminally ill patients throughout Illinois and Indiana. 

Jim began with a simple yet understated philosophy, “keep people at home,” and has spent the last 15 years making this a reality. In order to do this, he has committed Transitions to three unwavering commandments: Commit to hospice, Each patient is unique, and Always do the right thing – all of which guide this organization each and every day. 

Prior to starting these organizations, Jim graduated from Purdue University and spent the first 15 years of his career with Alden Management Services, a 500 million dollar healthcare organization. He led the seamless start-up and service delivery strategy of eight ancillary companies and developed and executed innovative administrative and marketing strategies for Alden. He was rapidly promoted to positions of increasing responsibility with the Facility Operations Division of Alden Management Services, which culminated into his role as Senior Vice President of Operations. In this role, he directed all aspects of operations in 36 facilities, comprising 4,200 beds.

Jim Dale

Chief Financial Officer

James has over 25 years of experience as a versatile financial executive with experience in public accounting, and as Chief Financial Officer, Treasurer, and Secretary for private and public corporations. Most recently, he was the Executive Vice President and head of the Chicago office of a publicly traded Australian financial services firm. This firm specialized in corporate finance, securities trading, property funds investment and management, and wealth management with annual revenues exceeding $70 million. James was responsible for all aspects of the U.S. operations (Chicago office), reporting directly to the Australian CEO and board of directors. The U.S. operation focused primarily on the establishment and oversight of real estate investment vehicles, the identification and acquisition of assets, and the procurement of debt and equity capital. Prior to this position, James was the CFO of a publicly-traded real estate developer, manager, and operator with more than 100 hotels nationwide and a commercial office building, with annual revenues of up to $125 million. James was responsible for all aspects of financial management and reporting, internal control structure, budgeting, forecasting, investor and public relations, cost control, SEC reporting, income tax compliance, 401(k) plan administration, and critical business development analysis. He also served for approximately nine years as an Audit Manager with an international public accounting firm, with experience in auditing, financial reporting and taxation. James received his Bachelor of Science degree in Accountancy from the University of Illinois (Urbana-Champaign).

Tim Scully

Chief Development Officer

Tim is responsible for the business development and marketing aspects of the company. He has nearly 20 years’ experience with a number of healthcare organizations. These companies range in multi millions to billions of dollars in revenue. With a proven history of growing lines of business, he has worked in various roles from Operations Manager to Vice President of Sales and Marketing, achieving highly successful results. In addition, Tim has worked in healthcare compliance and has overseen multiple customer service departments. Prior to joining the company, Tim worked for the largest hospice in the state of Illinois. He was directly responsible for overseeing a substantial census growth in the 2+ years he spent at his position. In this role, he covered the entire state of Illinois, as well as the Michigan and St. Louis markets. Tim also managed 27 admission coordinators, as well as 11 physician liaisons, which led to a growth of 150% in patient census in less than two years. Prior to entering the workforce, Tim graduated from the University of Illinois (Urbana-Champaign), where he was a four year letterman football player for the Fighting Illini.

Dr. Kuljit Kapur

Chief Medical Officer

Dr. Kuljit Kapur graduated from Benedictine University in 2002 on a full ride academic scholarship. She then attended medical school at Chicago College of Osteopathic Medicine, graduating in 2006. Ever since, her osteopathic medical training and philosophy has guided her in providing integrative, progressive, and quality medical care in the Chicagoland area. She began her career as a geriatric subacute rehab and long term care physician for Dreyer Medical Clinic, now Advocate Aurora Health Care. At that time, she provided palliative care consults in all Aurora/Naperville nursing homes and had a palliative care clinic at Rush Copley’s cardiology suite. Eventually, Dr. Kapur became the Medical Director at Symphony of Orchard Valley, where she lowered the readmission rate from 22% to 6% in just 5 years. In 2016, she became the Medical Director of Apex Hospice and Palliative Care, where she worked until 2020 provided her with the opportunity to join the Transitions team as CMO. 

Outside of work, Dr. Kapur is originally from Lasalle, Peru and she is now happily married with three wonderful daughters. Dr. Kapur is ready to enhance and standardize the quality and innovation of Transitions Hospice throughout the territories we serve and is committed to providing the highest quality of care for our patients.

Trish Benson

Chief Operating Officer

Trish Benson joined Transitions Hospice in 2016 and oversees the day to day operations and business development for Illinois and Indiana. She has a prominent role in the development of strategic initiatives for both business segments’ future growth. With more than 15 years of experience leading healthcare organizations, Trish is a proven leader in healthcare operations, organization, leadership, business development and market expansion. Her background has proven valuable to our operational success in many areas, including strategic planning, staff development, budget planning, campaign management, internal and external marketing communications, and public relations.

Before joining Transitions Hospice, Trish worked for Mosaic Healthcare as VP of Provider Relations & Strategy. Her responsibilities included marketing and business development of the multi-facility organization. While at Mosaic, Trish was able to maximize marketing and business development practices delivered at each location. She also worked for Petersen Companies in various roles, including VP of Operations in the Assisted Living Division, where she was responsible for 17 assisted living locations throughout Illinois and Iowa.